Terms of Service

Last updated: May 27, 2026

These Terms of Service ("Terms") govern your use of Project Commander ("the App"), a Jira Cloud app distributed through the Atlassian Marketplace. By installing or using the App, you agree to these Terms.

1. Acceptance of Terms

By installing, accessing, or using Project Commander, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not install or use the App.

If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Project Commander is a Jira Cloud app delivered as a full-page Jira app and dashboard gadget. It provides:

• Sprint capacity planning, delivery forecasting, and scope tracking
• Visual workload distribution by team member
• Drag-and-drop issue and sprint management
• Velocity tracking, historical analysis, and risk identification
• Auto-leveling to redistribute work across sprints
• Optional AI-powered insights (requires your own API key — see Section 6)

3. License and Usage

3.1 License Grant

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use the App in connection with your Jira Cloud instance.

3.2 License Tiers

• Beta: Full access to all features at no charge while the App is in public beta on the Atlassian Marketplace. Open sign-up; no separate agreement required.
• Paid License: After the App exits beta, full access continues subject to the pricing displayed on the Marketplace listing at that time.

3.3 Restrictions

You may not:

• Reverse engineer, decompile, or disassemble the App
• Modify, adapt, or create derivative works based on the App
• Sublicense, sell, resell, or transfer the App to third parties
• Use the App for any unlawful purpose
• Attempt to circumvent license restrictions or access controls
• Use automated systems to abuse or overload the App

4. Distribution and Atlassian Platform

The Jira Cloud app is distributed as an Atlassian Forge app. Depending on the distribution method, your use may also be subject to:

• Atlassian Marketplace Terms of Use (if installed via the Marketplace)
• Atlassian Cloud Terms of Service

In case of conflict between these Terms and Atlassian's terms, Atlassian's terms shall prevail with respect to your use of the Atlassian platform.

5. Fees and Payment

5.1 Beta Period

While the App is in public beta, all features are available at no charge through the Atlassian Marketplace. No credit card or separate agreement is required.

5.2 Marketplace Customers

Customers installing via the Atlassian Marketplace are charged according to the pricing displayed on the Marketplace listing. Billing, refund policies, and billing cycles are governed by Atlassian's Marketplace policies.

5.3 End of Beta

Before the App exits beta and post-beta pricing takes effect, the new pricing will be published on the Atlassian Marketplace listing and existing users will be notified. You may continue using the App under the new pricing or uninstall it.

6. Data, Privacy, and AI Providers

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6.1 AI Features

Project Commander includes optional AI-powered features. These are disabled by default and only activate when you explicitly trigger them after supplying your own API key from a supported AI provider (Anthropic, OpenAI, or Google Gemini). When you trigger an AI feature:

• A project-context prompt is transmitted to the provider you have configured. The prompt may include: issue keys, summaries, statuses, story points, time estimates and time spent, priority, issue types, assignee display names, due/start/resolution dates, dependency links (blocks / blocked-by), epic links, sprint names, sprint states, sprint dates, sprint goals (free text), team-member display names, hours per week, utilization, average velocity, time-off entries (member name, dates, reason), holiday entries, and velocity history. For AI Chat, the message you typed is also included. The prompt does not include full issue descriptions, attachments, issue comments, or your AI API key beyond the per-request authentication header.
• Some of the fields above are free text (notably sprint goals, time-off reasons, and AI Chat messages) and may contain PII or confidential information depending on what your team writes in them. Review the AI provider's data-use terms before enabling AI features if that's a concern.
• You are responsible for reviewing and accepting the terms and privacy policy of the AI provider whose key you supply
• Project Commander does not log, store, or retain any data sent to or received from AI providers
• Removing your API key from Settings disables all AI features and stops all data transmission to AI providers

6.2 Your Responsibility

You are responsible for ensuring you have the necessary permissions to install and use the App within your Jira instance.

7. Intellectual Property

Project Commander, including its code, design, and documentation, is protected by copyright and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

You retain all rights to your Jira data. We claim no ownership over any data you access or manage through the App.

8. Disclaimer of Warranties

We do not warrant that:

• The App will meet your specific requirements
• The App will be uninterrupted, timely, secure, or error-free
• Results obtained from the App will be accurate or reliable
• Any errors in the App will be corrected

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, business, or goodwill
• Any damages exceeding the fees paid for the App in the 12 months preceding the claim

This limitation applies regardless of the theory of liability (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Project Commander and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any rights of a third party

11. Modifications to Service

We reserve the right to:

• Modify or discontinue features with reasonable notice
• Update the App to improve functionality or security
• Change pricing with notice through the Marketplace

We will make reasonable efforts to notify users of significant changes through the Marketplace listing or App interface.

12. Termination

12.1 By You

You may stop using the App at any time by uninstalling it from your Jira instance.

12.2 By Us

We may suspend or terminate your access if you violate these Terms or engage in conduct that harms the App or other users.

12.3 Effect of Termination

Upon termination, your license to use the App ends immediately. Uninstalling the App removes all App data stored in Atlassian Forge storage — including configuration, velocity history, sprint snapshots, team capacity, risks, action items, retrospectives, governance policies, portfolio data, alert dismissals, the AI prompt-enrichment cache, and the AI API key (held in Forge encrypted secret storage). Your Jira data is unaffected.

13. General Provisions

13.1 Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Project Commander regarding the App.

13.4 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

13.5 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes through the Marketplace listing or App interface. Your continued use of the App after changes constitutes acceptance of the updated Terms.

15. Contact